Docs · Guides
Behind the product
How Tournabot stays reliable, and how you reach the team.
Staying online through scrim night
The platform runs one backend for every organisation. Paid bots are dedicated credentials on that backend (D-71 pool claim primary, D-53 tenant-created secondary) — not separate deployments.
When something breaks, status and incident notes reach your staff surfaces without asking you to re-auth mid-outage.
Reach the Tournabot team
Company support runs through Discord with your organisation context attached.
Circuit includes a named support contact and a 99.5% monthly availability target.